* I don't accept cancellations. But please contact me if you have any problems with your order.
* Custom or personalized orders cannot be returned. Due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders.
* Conditions of return: Buyers are responsible for return shipping costs for items that are able to be returned. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
* When ordering a ketubah you will receive a form with texts to fill in. the artist is NOT in charge of the spelling not in Hebrew or in English, it must be reviewed and approved by the couple and Rabbi. incase spelling mistakes are found after the approval by email and AFTER printing there will be an additional fee of $120 for printing the text again.
*There is an additional fee for shipping to Australia and some other far countries, once ordering I will contact you with the extra fee.